Terms of service
A clear understanding before the journey.
Updated 11 October 2026 · Pre-launch terms
1. Operator and availability
Yallah is operated by Toubbali OÜ, Estonian registration number 17054922, registered at Soo tn 13-7, Põhja-Tallinna linnaosa, Tallinn, Harju maakond, 10414, Estonia. Contact hello@getyallah.com. The apps are in development; this website is informational and does not accept ride bookings. Launch dates and service availability are not guaranteed.
2. Website and testing
Use the website and any invited test access lawfully. Do not misuse accounts, interfere with the service, submit false information or attempt unauthorised access. Test access may change or be interrupted. Any specific pilot conditions will be supplied before participation.
3. Rider terms
When ride booking becomes available, Yallah will connect riders with participating drivers. Riders must provide accurate pickup information, review the quote and booking details, treat drivers respectfully and pay the agreed fare directly to the driver in cash. A destination change may require a new price and driver acceptance. Driver matching depends on availability. Do not use Yallah as an emergency service; contact local emergency services directly when urgent help is needed.
4. Driver terms
Drivers must provide accurate identity, licence and vehicle information, maintain required authorisations and insurance, and comply with applicable transport and safety rules. Driver approval and document review are required before receiving trips. Drivers must treat riders respectfully and complete accepted journeys safely. Any platform fees or paid packages must be shown before activation or purchase. Separate driver onboarding and commercial conditions will be provided before public operation; this page does not activate a paid driver agreement.
5. Responsibility and support
Yallah provides the technology for connecting riders and drivers and managing journey information. This does not remove any obligations that apply to Toubbali OÜ or participating drivers under applicable law. Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be excluded. Report service issues to hello@getyallah.com, including relevant trip details without sending unnecessary sensitive documents.
6. Accounts and privacy
Account access may be restricted for misuse, fraud, safety concerns or failure to meet applicable onboarding requirements. Contact support if you believe a restriction is incorrect. Our privacy policy explains personal information handling. You can request account deletion.
7. Changes and applicable rights
Final rider and driver service conditions will be published before public launch. Material changes affecting existing users will be communicated as appropriate. Mandatory protections under the law applicable to you continue to apply.